According to Saudi Civil Transactions Law, the standard protocols and best practices that construction contractors in Saudi Arabia follow to identify, document, and resolve any defects or deficiencies that arise during the execution of a project are as follows:
Inspection and Testing: Contractors typically conduct regular inspections and testing to identify defects or deficiencies during the execution of the project. This includes checking the work against the approved shop drawings, specifications, and quality control plans.
Defect Reporting: Any defects or deficiencies discovered during inspection and testing are reported to the client in writing, along with photographs or videos as evidence.
Notification and Rectification: The contractor is required to notify the client of any defects or deficiencies and propose a plan for rectification. The client may then issue a notice to the contractor to correct the defect within a reasonable period.
Rectification: The contractor is responsible for rectifying the defects or deficiencies according to the agreed-upon plan and timeline.
Verification: After rectification, the contractor conducts a verification process to ensure that the defects or deficiencies have been properly addressed.
Final Inspection: A final inspection is conducted by the client or their representative to verify that all defects or deficiencies have been rectified and the work meets the required standards.
Documentation: All defects or deficiencies, including those reported, rectified, and verified, are documented in writing, along with supporting evidence such as photographs, videos, and test reports.
In cases where defects or deficiencies are found, the contractor may be liable for rectification costs, depending on the circumstances. If the defects or deficiencies are not attributable to the contractor, they may not be liable for rectification costs.
Additionally, contractors in Saudi Arabia are expected to comply with Article 467 of the Saudi Civil Transactions Law, which states that if a thing is destroyed or damaged prior to delivery due to a reason not attributable to the contractor, they may not demand payment of the agreed-upon fee or reimbursement of expenses incurred.
Contractors should also be aware of the Saudi Civil Transactions Law:
Article 477
If the contractor commences execution of the work but fails to complete it for a reason not attributable to him, he shall be paid for the completed work and for any expenses he incurs for the uncompleted work to the extent of the benefit accrued to the client.
Article 467
If a thing is destroyed or damaged prior to its delivery to the client due to a reason not attributable to the contractor, the contractor may not demand payment of the agreed-upon fee or reimbursement of the expenses incurred, unless the client was in breach of his obligation to take delivery of the work at the time of destruction or damage.
If the materials are provided by the client and the thing is destroyed or damaged prior to its delivery due to a reason not attributable to the contractor, the client may not demand from the contractor payment of the value of such materials, unless the contractor prior to the destruction or damage was notified that he was in breach of his obligation to deliver the work and it is not established that the thing would have been destroyed or damaged had he delivered it without breaching his obligation.
Article 466
If a contractor breaches the terms of the contract during the course of the work, the client may notify the contractor to comply with the terms and correct the work within a reasonable period set by the client. If such period lapses without correction, the client may assign another contractor to complete or correct the work at the expense of the original contractor, in accordance with the provisions of Article 167 of this Law or may demand termination of the contract.
The client may demand the immediate termination of the contract if the defect cannot be corrected or if there is a delay in the commencement or progress of the work whereby the work cannot be completed within the agreed-upon period.